Privacy Policy

Version 1.0, effective April 24, 2021

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We communicate with you under the Amasol brand, we are enthusiasts and we try to share this enthusiasm with you when using our services and what we do. This includes taking care of the personal information you share with us. We want to assure you that we do everything we can to keep your data safe and use it so that we can offer you better services.

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Who is the controller of personal data

The operator is the company

• Amasol sro, Capt. Jána Rašu 6, 84101 Bratislava, ID: 46952373

In collecting, using and protecting your personal data, we want to proceed correctly on the basis of these privacy and privacy principles, which we have developed in accordance with the Regulation of the European Parliament and the Council of the EU (2016/679) General Regulation on Personal Data Protection ("GDPR") , as well as other applicable data protection legislation that amends the GDPR Regulation.

What the Privacy Policy includes
(the "Principles")

• define the types of personal data we collect;

• describe how and why we collect and use your personal data;

• describe when and why we share them with other organizations

• describe the rights and options you have in relation to your personal data.

This Policy applies to you if you use our Services, which means:

• shopping in our store in Bratislava,

• shopping through our e-shop on our website www.amasol.sk;

• use of the reservation system on our website.

• registration on our WEB page to receive our direct marketing communication

• exchange of information when we communicate in connection with our Services

Our Website may contain links to other websites operated by other organizations with their own privacy policies.  Before providing your personal information on the website, make sure that you have carefully read the terms and conditions and privacy policy, as our company is not responsible for the websites of other organizations.

What personal data do we collect?

We want to inform you what types of data we may obtain while using our Services.

When shopping in our stores

• your personal information, including postal and billing address, e-mail address, telephone number and price for the service

When shopping in our e-shop or browsing our website

• information about your online purchases (for example, what you bought, when you bought it, the prices for the service and how you paid for it)

• information about your online behavior while browsing our Website and information about when you click on one of our ads (including our ads on the websites of other organizations)

• information about the devices through which you have used our Services (including manufacturer, model and operating system, IP address, browser type and mobile device identifiers, date and time of your access to our Services, address of the website from which you were redirected to our website, other data transmitted via standard http (s) protocols)

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When registering on our WEBSITE

• your personal data, including postal and billing address, e-mail address, telephone number,

• your login details, such as the login name and password you chose

• information about your online behavior while browsing our Website and information about when you click on one of our ads (including our ads on the websites of other organizations)

• information about the devices through which you have used our Services (including manufacturer, model and operating system, IP address, browser type and mobile device identifiers, date and time of your access to our Services, address of the website from which you were redirected to our website

By communicating with us in connection with our Services or by reviewing our Services, we may obtain

• personal information you provide about us whenever you communicate with us (for example, your name and contact information, including telephone, email or postal communications, or when you contact us via social networks)

• information about email and other digital messages that we have sent to you and that you have opened, including their links that you have clicked on (such as those that will allow us to determine if you opened the message and when).

• Your feedback and contribution to customer surveys or reviews

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How and why we will use personal data

We want to explain to you  as and why we use your personal data.

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Purpose of use

Some of the above ways of using your personal data are based on "legitimate interests", which include:

• taking care of our customers' needs, including the delivery of our products and services;

• promotion and sale of our products and services;

• taking care of your eshop account;

• understanding you, our customers, including patterns of behavior, as well as following what you like and dislike;

• protection and support of our business, colleagues, customers;

• prevention and detection of anti-social behavior, fraud and other criminal offenses;

• complaint and dispute resolution;

• testing and development of new products and services, as well as improving existing ones.

Sharing personal information with service providers

We want to let you know that in some cases we share personal information with carefully selected service providers.  

When we share personal information with these companies, we require them to maintain their security and not use your personal information for their own marketing purposes unless you have given their consent.

We work with carefully selected service providers who perform certain activities on our behalf.

These include, for example, companies that provide us with:

• technology services (eg, support for our websites, and the trading systems we use to provide our services);

• accounting services for processing your purchases;

• companies through which we provide direct marketing and send electronic communication, communication on social networks;

• delivery services, delivery of our postal communication and distribution of purchased goods

• legal or other professional services,

We only share personal information that enables our service providers to provide services.

Some of the service providers we work with operate online media channels, providing relevant Online advertisements for our products and services, as well as for the products and services of our suppliers, on our behalf through these online media channels.  For example, you may see an ad for our products and services if you visit a particular social media site or watch a video through online video distribution services.

Such service providers include, for example, Facebook, Google, Youtube,

Sharing personal information with other organizations

We may share personal information with other organizations in the following circumstances:

• if the sharing of personal data is required by law or by a public authority, or if necessary for the administration of justice;

• if the sharing of personal data is necessary in order to determine, enforce or defend our legal claims (this includes the provision of personal data to other persons in order to prevent fraud);

How we protect personal data

We know it's important to protect and manage your personal information, so we've put some steps in place.

We use computer security measures, such as firewalls and data encryption, and we require physical access to our buildings and files to protect this data.

Employees, resp. trained persons who need it in order to be able to perform their job duties.

• We require the presence of physical, electronic and procedural security measures in connection with the collection, storage and disclosure of personal data. In some cases, we will require proof of identity before we can share your personal information.

• When confirming your order, we will only reveal the last four digits of your credit card number.

Where we transfer your personal data

We direct your personal data as part of direct marketing communication in email form  transferred to a third country, which is the USA. According to the decision of the European Commission, this country guarantees  an adequate level of personal data protection. Your personal data - name, surname, email address  and targeting communications (e.g., customer) will be handled by a company that is annually certified in the mode  "Privacy Shield".

How long we keep personal data

We will not retain personal information longer than necessary; the length of this period is determined by several factors, including:

• the reason we had to obtain the data, we destroy the data after reaching the purpose;

• how old this data is;

• whether we have a legal / regulatory reason to keep them;

• whether we need them in your interest or ours.

We are entitled to process personal data obtained with your consent (newsletter subscription, provision of a photograph) for this purpose until the consent is revoked.

Marketing and market research

We may send you offers and news regarding our products and services in a number of ways, including by e-mail, but only if you agree to receive such marketing communications first.  Upon registration, we will ask you if you would like to receive marketing communications, and you can change your marketing decision online at any time by filling out the contact form on our website or by clicking on the "Unsubscribe" link at the end of each email. text. We will then stop sending you additional marketing emails.

We are also happy to hear your views on possible improvements to our services, so we may contact you in connection with marketing research. However, it is always up to you to decide whether to take part in these marketing surveys.

The right to information and other rights of the data subject

• Right of access:

You have the right to see the personal information we hold about you. This right is called the Data subject's Request for Access to Personal Data.

If you would like a copy of the personal information we hold about you, please contact us via email:  info@amasol.sk  or phone number: +421 944 202 240.

• Right to correct incorrect information:

If you believe that the information we hold about you is inaccurate or incomplete, please contact us and we will correct it. You can also request that we limit the processing of your personal data until it is verified.

• The right to object to our use of the following data:

If you raise a general objection

We will then consider your objection to our use of your personal information. In the event of a settlement, your rights take precedence over our interests, and we will then, at your request, either limit the use of this data (see section 3 below) or delete it (see section 4 below). We will only further process your personal data if we demonstrate the existence of compelling legitimate reasons that outweigh your interests, rights and freedoms, or if such data is necessary to prove, assert or defend legal claims.

If you object to direct marketing

If you raise such an objection, we will stop using your personal information for direct marketing purposes.

• The right to limit the use of this data:

  There are several situations in which you may limit our use of your personal information, including:

     you have successfully raised a general objection (listed in section 2 above)

     you question the accuracy of the personal information we hold

• The right to request the deletion of the following data:

  There are several situations in which you may ask us to delete your personal information, including:

     we no longer need to store your personal information

     you have successfully raised a general objection (listed in section 2 above)

     you have revoked your consent to our use of your personal data (and we have no other reason to use it)

• The right to request the transfer or "transfer" of a copy of the following data:

  Data transfer is a new right that allows every EU citizen to transfer their data between organizations. This step is free, allowing customers to change service providers. Its essence lies in the electronic sending and delivery of data in a structured, commonly used and machine-readable format, such as csv.

You can submit a request regarding your data to us at the e-mail address  info@amasol.sk

You can request that we send the data message either directly to you or to a third party.

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• Right to complain to the Data Protection Supervisor: We would like to resolve all your possible complaints, but you also have the right to complain about how we have used your personal data to the Privacy Office.

Office for Personal Data Protection , Hraničná 12, 820 07 Bratislava 27, Slovak Republic, e-mail:  statny.dozor@pdp.gov.sk
Website:  http://www.dataprotection.gov.sk/

How you can contact us

If you have any questions about how we collect, store or use personal information, please do not hesitate to contact us at:  info@amasol.sk
 

This version of Policy 1.0 is effective April 24, 2021

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Downloadable Privacy Policy  

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